Privacy Policy
At Map & Mug Travel Company, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, purchase our products, or communicate with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with Map & Mug Travel Company, we may collect information that helps us provide personalized travel planning services.
This information may include:
Personal Information
Full name
Email address
Phone number (if provided)
Billing information processed through our payment providers
Travel Information
Destination(s)
Travel dates
Accommodation details
Flight or transportation information
Travel preferences
Dining preferences
Accessibility considerations
Special occasion details
Information provided through travel questionnaires
Communication Information
Messages sent through our website forms
Emails exchanged with Map & Mug Travel Company
Feedback or reviews you choose to provide
2. How We Use Your Information
Information collected is used to:
Create personalized travel itineraries and planning guides
Customize recommendations based on your preferences
Communicate with you regarding your order
Provide customer support
Process payments
Improve our products and services
Send important updates related to your purchase
Your information is collected only for purposes related to providing and improving your Map & Mug experience.
3. How We Protect Your Information
Map & Mug Travel Company takes reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
We use trusted third-party platforms for website hosting, payment processing, and form submissions. These providers maintain their own privacy and security practices.
While we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.
4. Payment Information
Map & Mug Travel Company does not directly collect or store your full payment information.
Payments are processed securely through third-party payment providers. Your payment information is handled according to the privacy policies and security practices of those providers.
5. Sharing Your Information
Map & Mug Travel Company does not sell, rent, or trade your personal information.
We may share limited information only when necessary to operate our business, including with trusted service providers such as:
Website hosting providers
Payment processors
Form and questionnaire platforms
Email service providers
These providers only receive information necessary to perform their services.
6. Travel Recommendations & Third-Party Businesses
Map & Mug Travel Company may provide recommendations for restaurants, attractions, accommodations, transportation providers, and other third-party businesses.
We are not responsible for the privacy practices, policies, services, or actions of these third-party businesses.
Any interactions you have with third-party businesses are subject to their own policies and terms.
7. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
These technologies may collect information such as:
Pages visited
Time spent on the website
Browser type
Device information
General website usage patterns
This information helps us improve our website and services.
8. Email Communication
If you provide your email address, we may use it to:
Respond to inquiries
Provide updates regarding your order
Send important business communications
Share occasional updates, announcements, or promotions
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Requesting access to personal information we have collected
Requesting corrections to inaccurate information
Requesting deletion of certain information
Opting out of certain communications
To make a request, please contact us using the information below.
10. Children's Privacy
Map & Mug Travel Company does not knowingly collect personal information from children under the age of 13.
Our services are intended for individuals who can legally enter into agreements and make purchases.
11. Data Retention
We retain personal information only for as long as necessary to:
Complete your order
Provide customer support
Maintain business records
Meet legal or accounting obligations
When information is no longer needed, we take reasonable steps to securely delete or remove it.
12. Changes to This Privacy Policy
Map & Mug Travel Company may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Map & Mug Travel Company
Email: jtc@themapnmugtravelcompany.com
Website: www.themapnmugtravelcompany.com